Privacy Policy

1. Introduction

RateMaster (referred to as "this application") respects and protects the privacy of users. This Privacy Policy aims to explain how this application collects, uses, stores, and protects your personal information. Please note that this application does not require user login, but still processes some non-personal information to provide currency exchange services.

2. Information Collection

Non-Personal Data Collection

In the course of providing services, RateMaster may gather non-personal information related to your device. This could include details such as the model of your device, the version of your operating system, and the application's current version. These specifics are utilized for the application's internal analysis, ensuring optimal performance and compatibility to deliver a reliable currency exchange experience.

Moreover, during currency queries and exchanges within the app, certain data points are recorded. These include the types of currencies users inquire about, the frequency of queries, and timestamps. Rest assured that this data is anonymized and pooled together to enhance our services and cater to user requirements effectively. It remains separate from any personal identification, maintaining user privacy and confidentiality.

3. Information Use

Service Provision

The collected non-personal information is only used to provide and enhance currency exchange services. For example, by analyzing the currency types and frequencies queried by users, the application can optimize the updating mechanism of currency exchange rate data to ensure users receive the most accurate and timely rate information.

Analysis and Statistics

This application may use the collected data for internal analysis and statistics to understand user behavior and preferences. These analytical results will be used to enhance user interface, feature design, and service quality without disclosing the user's personal identity.

4. Data Storage and Security

Data Management and Security

Storage of Non-Personal Information

All non-personal data gathered by our application is securely stored on servers equipped with advanced technical and organizational safeguards. These measures are in place to ward off potential risks like data loss, misuse, unauthorized access, disclosure, or modification.

Ensuring Data Security

Our application prioritizes data security through the implementation of reasonable protective measures. While we strive to fortify the protection of collected data, it's important to acknowledge that absolute security during internet transmissions cannot be guaranteed despite our best efforts.

5. Third-Party Services

No Third-Party Data Sharing

This application will not share any collected information (including non-personal information) with third parties for marketing or other commercial purposes.

This application may use third-party technology service providers to support the operation and maintenance of the application. However, these service providers can only access information necessary to provide services and are bound by strict confidentiality agreements.

6. User Rights

Access and Correction of Information

As this application does not collect personal identity information, there are no issues regarding accessing or correcting personal information.

Data Retention and Deletion

This application will retain the collected non-personal information for a reasonable period necessary to achieve the above objectives. Users can stop the collection of device-related information by uninstalling the application. However, please note that after uninstallation, previously collected non-personal information cannot be recovered.

7. Policy Changes

User Notification

This application reserves the right to periodically update this Privacy Policy. In the event of any changes to the policy, notifications will be issued within the application or through updates to the privacy policy version number, ensuring users are informed about any modifications. We recommend users to regularly review this Privacy Policy to stay informed about the latest privacy protection measures.

8. Contact Us

If you have any inquiries, feedback, or suggestions concerning this Privacy Policy or wish to discuss any privacy-related matters, please do not hesitate to contact us via our dedicated customer support email: exchange-pro@outlook.com

Your concerns and inputs are valuable to us as we strive to maintain a transparent and secure user experience.